Job Description
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customers and suggests trade-up and/or companion items.
Registers customer purchases on the assigned cash register, collects cash, and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by the store manager or communicated by the shift leader.
Implements company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method, and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, and suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders by picking items, and delivers orders to customers as they arrive at the store).
Assists with exterior and interior maintenance by ensuring a clean, neat, and orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned.
Training & Personal Development
Attends training and completes PPLs requested by the manager or assigned by corporate.
External Basic Qualifications
- Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
- Requires willingness to work a flexible schedule, including evenings and weekend hours.
Store Information
Store Number: 03688
Location: 2951 S CAMPBELL AVE, SPRINGFIELD, MO, 65807
Employment Type: Overnight
Full Store Address: 2951 S CAMPBELL AVE, SPRINGFIELD, MO, 65807
Job Function: Retail
Preferred Qualifications
- Prefer six months of experience in a retail environment.
- Prefer prior work experience with Walgreens.
For applicants in San Francisco, CA: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
An equal opportunity employer, including disability/veterans.
The actual compensation offered will depend on various factors including geography, skills and abilities, education, experience, and other relevant factors. The role will remain open until filled.
To review benefits, please click here. If you are applying on a job board or cannot click the link, copy and paste this URL into your browser: https://jobs.walgreens.com/benefits.
Company Indicator: Walgreens
Location: 2951 S CAMPBELL AVE, SPRINGFIELD, MO, 65807
Job ID: 03632-03688
Max Rate: $17.50/hour
Starting Rate: $15/hour
