Our Property Administrator works closely with the management team to assist in the daily operations of the property. The PA is a collaborative team player who plays an active role in creating an enjoyable environment for both employees and residents on site.

Responsibilities

• Assist in the daily operations of the property by efficiently communicating with prospective and existing residents in a timely manner.
• Cover the welcome desk during Resident Coordinator breaks and during busy periods.
• Assist with retrieving and logging out packages from Amazon Locker.
• Answer phone calls and manage the property e-mail inbox.
• Assist residents with all requests in a timely manner.
• Be available to assist residents with:
  • Ledgers + payment
  • Work orders in Entrata
  • Move in/out/transfer processes
  • Package + mail inquiries
  • Amenity spaces/kitchen rental
  • Setting up and fixing apps
• Ensure Entrata is up to date with all resident information.
• Conduct audits such as:
  • Storage
  • Bike
  • Ledgers
• Create and maintain spreadsheet trackers.
• Assist with accounts receivable (A/R) and reaching out to past residents with balances, such as setting up payment plans or sending accounts to collections.
• Coordinate "permission to enter" as needed for work orders and assist maintenance with any requests.
• Coordinate and work with security when residents have complaints.
• Assist in leasing activities as needed.
• Handle the move-in/out process for all residents.
• Scan checks such as:
  • Affordable
  • Rent
  • Electric
• Work closely with leaders to execute on-site events.
• Assist with other projects assigned by management.

Attributes

• Ability to communicate effectively verbally and via e-mail.
• Highly developed customer service skills.
• Attention to detail and ability to multitask and stay organized.
• Desire to coach and develop team members.
• Proficiency in software systems related to property management and/or related industries.

Employee Benefits

• Time away:
  • Generous PTO policy + EOY rollover
  • 10 paid company holidays
  • Paid parental leave
• More than just your salary:
  • 401k + company match
  • Discounted employee rent program
  • Free parking + pre-tax commuter benefits
  • Monthly spot bonus programs
  • Employee referral incentive
  • Discounts at all in-house cafes
• Health + Wellness
  • Gym + pool access at any of our Urby locations
  • 80% employer-sponsored Cigna medical, dental, and vision plans
  • HSA + FSA with up to $2,000 company match
  • Mental health support available through Ginger
• Culture
  • Social work environment with fast-paced start-up energy
  • Company outings including a beach party day!
  • Complimentary snacks and monthly team lunches
  • Casual but cool dress code
• Growth + Development
  • Networking events
  • Exclusive trainings with inspirational industry experts
  • Cross-training programs
  • Tuition reimbursement

Due to high application volume, we will only reach out if we are moving forward with your application.